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Documentation

How can I cancel auto-renewal or recurring Payments of PowerPack Elements?

Our billing system uses the "Subscription" feature for the auto-renewal of licenses. This saves you from the trouble of manually renewing your PowerPack Elements license.

First of all, make sure you are logged in to your account, or else simply login. Click on the My Account button at the top right corner.

Look for the Subscription Box on the My Account page. Look for the Cancel link at the far right end of the box. Click on the Cancel link to cancel auto-renewal.

You have successfully canceled the auto-renewal of the License Key on your account.

You can continue to use the PowerPack Elements add-on till your License is active and renew it manually to receive future updates and support.

Not the solution you are looking for?

Please check other articles or open a support ticket.

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