Common Elementor Errors and How to Fix These

elementor errors

Elementor is an actively supported plugin, and it is very uncommon when a user faces a bug or an error. Despite all that, there is a possibility that you might find yourself stuck with an issue which needs to be resolved immediately.

This guide will help you in resolving most common Elementor errors, recurring issues and bugs that might be troubling you. Let’s jump in!

Common Errors in Elementor Page Builder

1. Content Area Missing in Elementor Error

“Sorry, the content area was not found in your page. You must call the_content function in the current template, in order for Elementor to work on this page.”

What is “the_content” and why does it matter?

The the_content function is a function of WordPress which fetches the content from the back end and displays it on the screen. Elementor replaces the content of the page and shows its contents instead. If Elementor is not able to call the function, then the Elementor cannot work.

How to fix it?

  • Method 1: The simplest way to do it is by switching to a different theme. GeneratePress theme is proven to be one of the most Elementor compatible themes out there.
  • Method 2: If you do not want to switch to a different theme, then you can try this alternative. Add the the_content function into the page template’s code by just adding this line: <?php the_content(); ?>

2. If you are getting a Blank Page on Elementor

If you are getting a blank page when trying to edit with Elementor, then it might be because of lack of WP memory. You can check if your website meets the Elementor’s system requirement or not.

How to fix it?

  • Method 1: You can contact your hosting company and request them to increase your website’s WP memory.
  • Method 2: If that does not do it, then you can try this troubleshooting procedure. Go to WP Dashboard > Elementor > Settings. Click on the Advanced tab and enable the switch editor loader method and check if the issue is resolved or not.

Elementor errors

  • Method 3: In some cases, it can happen because the URL in the back-end is different from the one in the front-end. Make sure that this is not the scenario and know more about it here
  • Method 4: Try to deactivate any Elementor addon or other plugins and see if that helps.

3. If you are getting a gray page while Editing with Elementor

If you are getting a gray page, then it might be due to a plugin conflict.

How to fix it?

  • Method 1: You can resolve this problem by deactivating the plugins one by one (except Elementor and Elementor Pro) and identify which plugin is causing the trouble. You can also try deactivating Elementor addons.
  • Method 2: There is a chance that the root of this issue is one of the extensions on your web browser, to double check try to open the Elementor editor using another browser.

4. Can’t Access Edit Page on Elementor

If you are trying to edit a page but keeps on getting redirected to the live page, then this can be because of 2 reasons. Either it is the plugin conflict or the memory issue.

How to fix it?

  • Method 1: If it is the memory issue, you can contact your hosting company and request them to increase your website’s PHP memory limit.
  • Method 2: You can resolve this problem by deactivating the plugins one by one (except Elementor and Elementor Pro) and identify which plugin is causing the trouble.

5. Changes not visible in Elementor

There may be a scenario where you make the changes, but the styling does not show when you publish it. This can happen because of the caching issue.

How to fix it?

  • Method 1: This can easily be fixed by going to WP admin > Elementor > Tools > Regenerate CSS. Then, you can clear the cache (WP cache and browser cache) and refresh the page.
  • Method 2: Check if you have any caching plugins on your site or any server level caching enabled. Clear those caches.
  • Method 3: Clear Browser cache or check the site in a private/incognito window.
  • Method 4: This issue can be because of the theme. You can try changing to the default theme of WordPress such as Twenty Sixteen and if it solves the problem, contact the developers of your theme.
  • Method 5: If you are using another page builder alongside Elementor, it can override the content you have made with the builder and hence it stops from displaying the changes. To solve this issue, save the template and then add it on to a new page and it will resolve the problem.

6. The Publish/Update button not Working on Elementor

The publish button can pose a problem where it does not work it should be, and like the most of the issues, the cause of this problem is a limited amount of memory.

How to fix it?

  • Method 1: This can be resolved by the WP memory limit to meet the minimum requirements for running Elementor. You can do it yourself, but it is preferred that you contact your hosting provider and get it resolved.
  • Method 2: Sometimes it can happen when the admin-ajax script timeouts. To confirm this, check if any error messages are appearing on your console by pressing F12. If you find a message which says “Failed to load resource: the server responded with a status of 413”, then add the following directives to your .htaccess file to increase the dynamic timeout.

<IfModule mod_dtimeout.c> <Files ~ ".php"> SetEnvIf Request_URI "admin-ajax.php" DynamicTimeout=150 </Files> </IfModule> 

  • Method 3: This can also happen due to parameters set on your server. You can solve it by adding an SSL certification on your website. After that you will have to change the URL of the site from your WP Dashboard in Elementor > Tools > Replace URL.
  • Method 4: If it is a 403 error when you try to update the page, it is due to a security plugin. To sort this out, activate the learning module of the plugin or contact their support.

7. Getting 500 Error While Using Elementor

The 500 errors are server issues, and you might be able to resolve these on your own. If you get the 500 error while using Elementor, you have to check the error logs of your server to see what is the issue.

How to fix it?

  • Method 1: Mostly, the memory limit issue is the reason behind this problem. To meet the Elementor requirements, the memory should be set to at least 128 MB. You can contact your website’s hosting provider and request them to increase the PHP Memory Limit.
  • Method 2: You can deactivate your plugins (except Elementor and Elementor Pro), any Elementor Addons and change your WordPress theme to a default theme such as Twenty Seventeen to rule out a conflict with a third-party product.

Concluding

This sums up a proper list of all the commonly occurring errors with Elementor. If you do not find your issue listed here, then you can contact the Elementor Support and get your query resolved! You can also check the following Elementor Documentation links:

  1. Having Problems Using Elementor? Start here
  2. Troubleshooting Tips for Elementor

If you find this list helpful, do share it and drop a comment down below if you have more queries!

Yashwardhan Rana

Yashwardhan Rana

I am Yash, Content Marketing Head at IdeaBox Creations, we are the makers of PowerPack :) I love good food, gaming and memes. When I am not in front of my laptop, I am either cooking, traveling or attending WordPress meetups.

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