Common Elementor Errors and How to Fix These

elementor errors

Elementor is an actively supported plugin, and it is very uncommon when a user faces a bug or an error. Despite all that, there is a possibility that you might find yourself stuck with an issue which needs to be resolved immediately.

This guide will help you in resolving most common Elementor errors, recurring issues and bugs that might be troubling you. Let’s jump in!

Common Errors in Elementor Page Builder

1. Content Area Missing in Elementor Error

“Sorry, the content area was not found in your page. You must call the_content function in the current template, in order for Elementor to work on this page.”

What is “the_content” and why does it matter?

The the_content function is a function of WordPress which fetches the content from the back end and displays it on the screen. Elementor replaces the content of the page and shows its contents instead. If Elementor is not able to call the function, then the Elementor cannot work.

How to fix it?

  • Method 1: The simplest way to do it is by switching to a different theme. GeneratePress theme is proven to be one of the most Elementor compatible themes out there.
  • Method 2: If you do not want to switch to a different theme, then you can try this alternative. Add the the_content function into the page template’s code by just adding this line: <?php the_content(); ?>

2. If you are getting a Blank Page on Elementor

If you are getting a blank page when trying to edit with Elementor, then it might be because of lack of WP memory. You can check if your website meets the Elementor’s system requirement or not.

How to fix it?

  • Method 1: You can contact your hosting company and request them to increase your website’s WP memory.
  • Method 2: If that does not do it, then you can try this troubleshooting procedure. Go to WP Dashboard > Elementor > Settings. Click on the Advanced tab and enable the switch editor loader method and check if the issue is resolved or not.

Elementor errors

  • Method 3: In some cases, it can happen because the URL in the back-end is different from the one in the front-end. Make sure that this is not the scenario and know more about it here
  • Method 4: Try to deactivate any Elementor addon or other plugins and see if that helps.

3. If you are getting a gray page while Editing with Elementor

If you are getting a gray page, then it might be due to a plugin conflict.

How to fix it?

  • Method 1: You can resolve this problem by deactivating the plugins one by one (except Elementor and Elementor Pro) and identify which plugin is causing the trouble. You can also try deactivating Elementor addons.
  • Method 2: There is a chance that the root of this issue is one of the extensions on your web browser, to double check try to open the Elementor editor using another browser.

4. Can’t Access Edit Page on Elementor

If you are trying to edit a page but keeps on getting redirected to the live page, then this can be because of 2 reasons. Either it is the plugin conflict or the memory issue.

How to fix it?

  • Method 1: If it is the memory issue, you can contact your hosting company and request them to increase your website’s PHP memory limit.
  • Method 2: You can resolve this problem by deactivating the plugins one by one (except Elementor and Elementor Pro) and identify which plugin is causing the trouble.

5. Changes not visible in Elementor

There may be a scenario where you make the changes, but the styling does not show when you publish it. This can happen because of the caching issue.

How to fix it?

  • Method 1: This can easily be fixed by going to WP admin > Elementor > Tools > Regenerate CSS. Then, you can clear the cache (WP cache and browser cache) and refresh the page.
  • Method 2: Check if you have any caching plugins on your site or any server level caching enabled. Clear those caches.
  • Method 3: Clear Browser cache or check the site in a private/incognito window.
  • Method 4: This issue can be because of the theme. You can try changing to the default theme of WordPress such as Twenty Sixteen and if it solves the problem, contact the developers of your theme.
  • Method 5: If you are using another page builder alongside Elementor, it can override the content you have made with the builder and hence it stops from displaying the changes. To solve this issue, save the template and then add it on to a new page and it will resolve the problem.

6. The Publish/Update button not Working on Elementor

The publish button can pose a problem where it does not work it should be, and like the most of the issues, the cause of this problem is a limited amount of memory.

How to fix it?

  • Method 1: This can be resolved by the WP memory limit to meet the minimum requirements for running Elementor. You can do it yourself, but it is preferred that you contact your hosting provider and get it resolved.
  • Method 2: Sometimes it can happen when the admin-ajax script timeouts. To confirm this, check if any error messages are appearing on your console by pressing F12. If you find a message which says “Failed to load resource: the server responded with a status of 413”, then add the following directives to your .htaccess file to increase the dynamic timeout.

<IfModule mod_dtimeout.c> <Files ~ ".php"> SetEnvIf Request_URI "admin-ajax.php" DynamicTimeout=150 </Files> </IfModule> 

  • Method 3: This can also happen due to parameters set on your server. You can solve it by adding an SSL certification on your website. After that you will have to change the URL of the site from your WP Dashboard in Elementor > Tools > Replace URL.
  • Method 4: If it is a 403 error when you try to update the page, it is due to a security plugin. To sort this out, activate the learning module of the plugin or contact their support.

7. Getting 500 Error While Using Elementor

The 500 errors are server issues, and you might be able to resolve these on your own. If you get the 500 error while using Elementor, you have to check the error logs of your server to see what is the issue.

How to fix it?

  • Method 1: Mostly, the memory limit issue is the reason behind this problem. To meet the Elementor requirements, the memory should be set to at least 128 MB. You can contact your website’s hosting provider and request them to increase the PHP Memory Limit.
  • Method 2: You can deactivate your plugins (except Elementor and Elementor Pro), any Elementor Addons and change your WordPress theme to a default theme such as Twenty Seventeen to rule out a conflict with a third-party product.

Concluding

This sums up a proper list of all the commonly occurring errors with Elementor. If you do not find your issue listed here, then you can contact the Elementor Support and get your query resolved! You can also check the following Elementor Documentation links:

  1. Having Problems Using Elementor? Start here
  2. Troubleshooting Tips for Elementor

If you find this list helpful, do share it and drop a comment down below if you have more queries!

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Yashwardhan Rana

Yashwardhan Rana

I am Yash, Content Marketing Head at IdeaBox Creations, we are the makers of PowerPack :) I love good food, gaming and memes. When I am not in front of my laptop, I am either cooking, traveling or attending WordPress meetups.

21 Comments

  • Hi there! I am working with Elementor on my site and am having an issue with the favicon. I’ve gone through support, but they can’t help me out. On any page I’ve created in Elementor, the site favicon isn’t showing. Has anyone else had this issue, and if so, how did you fix it?

    Reply
    • Hi Nancy,

      I haven’t come across such an issue. I checked your site and noticed that there’s a default/blank favicon available at http://temitronik.com/favicon.ico
      Probably, this is overriding the Favicon set for the site. I would suggest removing the favicon.ico file via FTP and hopefully that should resolve the issue.

      Thanks!

      Reply
  • I am also having problems…the update button is missing! I rolled back to previous version but no help. Any ideas? Thanks

    Reply
  • i have a issue, when try to edit a page with elementor this say “the htaccess file on your site seems to be unavailable” and dont load i use bluehost

    Reply
  • Hi!
    I’m making a landing page with Elementor, but when the page is published, all the images, except from the spanning image on top, is gone. When I deactivate the Elementor plugin, the images are back (but the page is of course also different, in a not so good way…). What do I do?

    Reply
  • I am having a problem with edit in elementor. There is a huge gray grid covering almost entire work section on the right. Site have no problem, preview button from the edit section shows also no problem. Just inside edit is a problem.

    https://imgur.com/qAR2Eoy

    here is the link of the picture of my problem.

    Reply
    • EDIT:
      It seems to be Chrome problem. I tried a different browser and it works fine. Cleared caches and problem was solved. I have no idea what it was tho…

      Reply
      • Hi, I have the same problem using Chrome and Firefox. Which browser have you tried?

        Reply
    • you can write them, in comments, i know that 100% they’l help you, i had a problem with chrome, i wrote them, and they helped me

      Reply
  • I make changes to my Elementor edit page, update them, and my actual WP page doesn’t change at all. What’s happening?

    I have three image rows to showcase logos, and none show up on my real page but look fine in my editor. Also, I changed an image, but the real page keeps showing an image that has long been deleted…this happens even after I purged the cache.

    Reply
  • i have been using Elementor plugin but am having a very big problem, my site are not taking effect / changes when i publish, i have clear my browser cache i have deleted my cache plugin yet its not taking effect.

    Reply
  • On Question #1, Method #b above, you state to add the following line of code “into the page template’s code”:

    Can you please explain exactly where this code needs to be added? What/where is the “page template’s code” located so I can do this?

    Thanks!

    Nat

    Reply
    • Hi Nat,

      The code should be added to page.php file in the theme. The exact place where the code needs to be added in the file can vary from theme to theme. So, it will be best to check with the theme developer.

      Reply
  • Looking far and wide for an answer to an Elementor issue I am having. I can’t delete any widgets! The instructions given on their site don’t work. The upper right edit icon is supposed to have a drop down menu with a delete option, but mine has no drop down. I can hide the widget using the Navigator, but that only hides it in the admin, not on the live page. Any ideas? Is this a known issue? Thanks!

    Reply
  • “1. Content Area Missing in Elementor Error
    “Sorry, the content area was not found in your page. You must call the_content function in the current template, in order for Elementor to work on this page.”
    […]
    Method 2: If you do not want to switch to a different theme, then you can try this alternative. Add the the_content function into the page template’s code by just adding this line: ”

    that worked for me, thanks god!

    if sb else runs into trouble doing this: after logging into the wp-admin page, go to appearance > theme editor and select the “main index template (index.php)” from the “theme files”-menu on the far right side.

    there, add “” in the first line after the end of the comment section (normally ends with “*/”) and you’re done.

    again, thank you so much!

    Reply
  • Hi,
    None of my post images show in Elementor Lite although the text, comments, date etc do, why?
    I’m using WordPress 5.2.4, OceanWP Version: 1.7.3, and child theme WorkflowVersion: 1.0.
    I’ve used Jetblog to style posts which also allows editing directly in a page but regardless still no posts images are displayed.

    Reply
  • An issue with Phlox that I have only just resolved. When editing the page with Elementor the content would not load and it would just be an empty page and the editor. I have discovered that Phlox’s pre-load animation option needs to be off in order to edit the actual page content. Hope this helps.

    Reply

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